Sessioned

Frequently asked questions

Everything you need to know about Sessioned.

Students & parents

What is Sessioned?
Sessioned is an online platform that connects students and parents with expert tutors, coaches and teachers for personalised 1-on-1 sessions. We cover 50+ subjects from GCSE and A-Level revision to interview coaching, music, coding and more.
How do I find a tutor?
Search by subject on our homepage, then filter by level, price and availability. You can view each tutor's qualifications, experience, reviews and hourly rate before booking, and message a tutor directly to ask questions first.
Do I need to download anything?
No. Searching, booking, messaging and even the video sessions all happen in your browser. No software to install, no apps to download.
Can a parent sign up on behalf of their child?
Yes. When you sign up you can choose Parent / Guardian and enter your child's name and year group. You manage the account, book sessions and communicate with tutors while your child attends the lessons.
Can I message a tutor before booking?
Absolutely. Every tutor profile has Message and Enquire buttons. Ask about their experience, discuss your goals, or check availability before committing to a session.
Is Sessioned safe for children?
Safety is our priority. Every tutor's qualifications are verified before they go live, and tutors working with under-18s are encouraged to hold an Enhanced DBS check, shown on their profile. All sessions and messaging happen on the platform so parents keep visibility, and we never share personal contact details between parties.

Payments

How much does it cost?
Each tutor sets their own hourly rate — typically between £25 and £80 an hour. A transparent 20% Sessioned service fee is added at checkout so you always see the full price before you pay. No subscriptions, no hidden charges, no joining fees.
How do payments work?
Payments are processed securely through Stripe. When you book, you pay the tutor's fee plus the Sessioned service fee; the tutor receives their full fee directly. Your card details are handled entirely by Stripe — Sessioned never sees your full card number.
What is your cancellation policy?
You can cancel or reschedule with at least 24 hours' notice for a full refund. Cancellations within 24 hours may be subject to the full session fee. If you have exceptional circumstances, contact us and we'll do our best to help.

Sessions

How do online sessions work?
Sessions happen via our built-in video classroom — no Zoom, Meet or Skype needed. When your session is about to start, a Join Session button appears in your dashboard. Both of you can use video, audio, screen sharing and live chat.
Will I get a reminder before my session?
Yes. Both the student and tutor receive an email reminder about an hour before the session starts, with the details and a link to join.
What if my tutor doesn't show up?
If your tutor fails to attend a confirmed session, you'll receive a full refund. Contact us at hello@sessioned.co.uk and we'll resolve it within 24 hours.

Tutors & coaches

How do I become a tutor on Sessioned?
Click Become a Tutor and complete the 5-minute application — qualifications, subjects, experience, hourly rate and availability. We review every application within 24 hours; once approved, your profile goes live.
How much does it cost to join as a tutor?
Nothing. It's free to sign up and create your profile. No monthly fees, no listing fees, no commission from your earnings. Sessioned charges students a service fee — your rate is your rate, and you receive it in full.
How and when do tutors get paid?
Tutors receive their full fee via Stripe, paid directly to their bank account weekly (typically every Friday). You can view earnings, payouts and history through your Stripe dashboard from your Earnings tab.
Do I need a DBS check?
If you'll teach students under 18, a DBS check is strongly recommended and noted on your profile. If you teach adults only, a DBS check is not required. You indicate your DBS status during the application.
Can I set my own hourly rate?
Yes. You have full control over your pricing — no caps, no minimums, no restrictions. Set a rate that reflects your experience and change it any time from your Edit Profile tab.
What subjects are available?
We cover 50+ subjects and skills, including Maths, English, the Sciences, Languages, History, Geography, Psychology, Economics, Computer Science, Music, Art, Interview Coaching, Public Speaking, Coding, Creative Writing and more. Tutors can also add custom subjects.
How do I contact Sessioned?
Email hello@sessioned.co.uk or use the contact form. We aim to respond within 24 hours. You can also reach us on Instagram (@sessioned_) or LinkedIn.
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